Have a question? Contact Us

Due to staff shortages, wait times may be longer than expected

Answers to common questions can be found on our FAQ Page.

Our Chat team is also available and can be messaged by clicking the chat window prompt at the bottom of your screen.

Thank you for your patience. Ride safe and keep the rubber side down!

Please shoot us a line for any reason and we will be happy to do our best to meet your needs or help you get the most from our site. You can contact us either by our online form on this page, or via phone.

Phone Numbers:

  • Malaysia-based customers, please call land line: +603-6156 1768
  • For cellphone: +6012-502 9296

Customer Service Hours:

  • Monday through Saturday, 9am-7pm (GMT+8)
  • Sunday or local Public Holiday, 9am-4.30pm (GMT+8)


  • please email to: accessories@wellyworldcycle.com


If we are not there, feel free to leave a message and we will get back to you, or drop us a line using the form on this page. We try very hard to respond to inquiries as quickly as possible!

Need to make a return? Start here!

For the fastest response times during chat business hours Monday through Saturday, 9AM - 7PM (GMT +8), use our chat feature to get directly connected with our specialist:

Address of Our Showroom:

  •  No. 2135, Jalan 3/1, Batu 13 1/2, Bandar Baru Sungai Buloh, 47000 Sungai Buloh, Selangor, Malaysia

Contact us

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